A cold, uninformative, unobliging, unavailing experience.

Calling this company needs patience and about 4 Valium if you have them. Training yourself before calling Coloplast is essential, and my best advice is to call a government department and ask to speak to someone who can help you with a refund. After you have completed that task, you should be ready to call Coloplast. It's as if the people working there want the company to fail. My conspiracy theory is that the admin at Coloplast work for their competition and have infiltrated to dissuade customers from buying from them. A cold, uninformative, unobliging, unavailing experience.