Still waiting for claim approval

Item: Collision Management Centre
Rating: 1
Author: Wesley C

I registered my claim with all the necessary documentation and I received a receipt confirmation on Tuesday morning. It is now Friday and I have no feedback. Your turnaround time clearly states 48 hours, this is unacceptable.

Helpful (0)

Replies (6)

Collision Management Centre's replyOfficial

24 Nov 2017, 13:01

Good Day,

We acknowledge receipt of your complaint. Please provide us with policy number, ID Number & Vehicle Registration details, so I can assist you.

Collision Management Centre's reply24 Nov 2017, 13:01

Official

Good Day,

We acknowledge receipt of your complaint. Please provide us with policy number, ID Number & Vehicle Registration details, so I can assist you.

Wesley C's updateReviewer Update

24 Nov 2017, 13:27

********** ********** 053087 CN71PK GP

Wesley C's update24 Nov 2017, 13:27

Reviewer Update

********** ********** 053087 CN71PK GP

Collision Management Centre's replyOfficial

24 Nov 2017, 15:25

Hi,

Please can I have your contact numbers so I can call you. Yasmeen

Collision Management Centre's reply24 Nov 2017, 15:25

Official

Hi,

Please can I have your contact numbers so I can call you. Yasmeen

Wesley C's updateReviewer Update

25 Nov 2017, 15:19

********** Why are you asking all my details. I gave my policy number. You have my info already.

Wesley C's update25 Nov 2017, 15:19

Reviewer Update

********** Why are you asking all my details. I gave my policy number. You have my info already.

Collision Management Centre's replyOfficial

27 Nov 2017, 09:20

Authorization letter e-mailed to client.

Collision Management Centre's reply27 Nov 2017, 09:20

Official

Authorization letter e-mailed to client.

Wesley C's updateReviewer Update

27 Nov 2017, 09:30

Received and resolved, thank you.

Wesley C's update27 Nov 2017, 09:30

Reviewer Update

Received and resolved, thank you.