Disgraceful customer service

I have put a claim through to repair my mag wheel and its just a nightmare to get anyone who can provide proper customer service at CMC.All the staff there need to go on a customer care course including the management team.Staff just ignore emails,thats a sign of a don't care attitude and no respect to clients.I had to keep on calling to get my rim sorted out and causing inconvenience to my family and myself. Wasting my time and petrol.I was told that payment will be don't by 14:00 today and that wasn't done.Now this has cause much more problem for me and where its going to cost me to wait another day. This CMC that's people as a joke.Sean Gouws as a manager you need to keep up to your word and it clearly that you don't and that's why all the other staff have a don't care attitude including Busi.