NO Response Colgate-Palmolive

I have been trying to get ANYONE from Colgate-Palmolive to get back to me about a faulty under - arm roll on, to no avail I have left 2 messages on the customer care line, the last being yesterday, Thursday at about 15hr35, giving them 24 hrs to call me back which they did not. I bought the sanex from PnP Northgate only to have the entire contents all leak into the ***** on lid, so naturally I called them, hoping that they would respond...guess what it's now 2 weeks since my 1st call and obviously no response because they don't think customers give important feedback. I will not be buying for my family or recommending their product to anyone in future. You cannot rate their service, because there was none.