No client service & terrible management at Coleman

I was informed by Coleman Properties that they were paid out by the insurance company for repairs on my garage roof that is leaking and that they would transfer funds to me and I could get my own contractor to fix the roof as the quote received via their contractor would have meant me paying an additional R 6000 out of my own pocket which I was not willing to do as after a private contractor looked at the job he advised that the quote of 16k was overpriced.<br> <br> 28 hours later they advise that they will not pay the funds across to me and that the Body Corporate is responsible for the repair of the roof. In the interim I have contracted someone privately and paid them a deposit. They refuse to give me the insurance company's name and policy no. and to pay me the funds to cover what I have paid already although they advised payment would be made to me yesterday already.<br> <br> Last year I waited two months to be paid back for a claim I paid for upfront for broken glass sliding door.<br> <br> I asked them for four months to update the address on my levy statement. I have asked them over and over again not to post my levy statement as I receive it electronically, no joy.<br> <br> And I pay for this service!