1 reviews | Active since Nov 2020
Coleman Properties are Disgraceful
I would not even give a Rating of a 1 to Coleman Properties. I have been struggling ever since I have moved into my complex, as an owner, with a Store room of which I am being charged and have questioned since 6 years ago up until today, 19 November 2020. It would be a very different story to tell if I was advised prior to purchasing my unit or at least upon my first month at the complex that there is a store room, which I am being charged for whether i use it or I dont. What is even more sad is how dusty & filthy this apparent store room is, which does not even have my geyser stored in. Secondly i have no key to the store room and around 2-3 years the owner upstairs was using this store - which was communicated, by myself, to Coleman, managing agent for Villa Luso. After numerous years of questioning this i decided to draft an excel spreadsheet and deduct all charges and interest (which was incurred and paid for in the previous years) and did not pay this amount. Yesterday, Wednesday, 18 November 2020, I picked up that my electricity was off. Assuming that it may have been the entire complex, I left it for a bit and then consultant with another owner, she advised me that her lights were on. o my dismay, Coleman switched my electricity off WITHOUT ANY NOTIFICATION. Preventing me from working (due to Covid as we know majority of our workforce is working from home). I have had to make arrangements for my food to be stored elsewhere. I immediately contacted their offices, of which i was transferred to Ruan - no answer, I left a voice message. I called him on his cellphone, with no reply, i sent him a whatts app and followed with a long email which included all previous emails to his colleagues. I woke this morning, 19 November, to no electricity and have spent majority of my day trying to get hold of someone. Including 2 calls to Ruan, again, as well as 2 calls to the Coleman offices. 2 follow up emails and still NO RESPONSE. By law my electricity cannot be put off -it is called Spoliation Order!!! I have requested on numerous occasions the best way forward of which i have received little to n help. I have also requested that the managing agent provides me with a SG Diagram as well as their Court Order to switch off my electricity and have received absolutely nothing This agency has done absolutely nothing for us, unless hounded down and yet they receive monies every month to pay them for doing nothing. Something needs to be done and the bullying and abuse needs to be stopped by people such as these
