Pure disappointment.

When col'cacchio comes to mind one thinks of great food and spectacular service, at least this has always been my experience, when dining at col'cacchio in Canal Walk. However, after trying the Col'cacchio's in the Waterfront for the first time, I can say with absolute disgust, that this has been the worst experience, I have ever had the misfortune to have experienced at one of their restaurants. The service is a joke, after requesting the garlic to be crushed properly the waiter came back with, what could only be described as bean sized chunks of garlic and an attitude problem. The pizza we received was cold and it became painfully clear the staff could not be concerned about what they present to the client. This is not the standard I have come to expect and love from the Col'cacchio team. I will definitely not be returning to the one in Waterfront as it is apparent, that it was just a waste of my hard earned money. I'll be heading back to the one in Canal Walk, because clearly the staff there have received the correct training on how to prepare a meal and how to work in a customer service environment.