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John S
1 reviews | Active since Aug 2009
23 Dec 2019, 18:04
Loyalty system bugs - no response
Hi guys - sorry for the negative review, but you are not reponding to direct mails. Your loyalty system has got bugs, so points not reflecting, and redemptions not possible. Please get hold of me for my member details and specifics
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Replies (2)
Col'cacchio's replyOfficial
24 Dec 2019, 11:57Hi John. Our sincere apologies about the inconvenience and frustration caused. Please could you mail Chris from our IT team directly on *** and he'll be able to assist asap.
Col'cacchio's reply24 Dec 2019, 11:57
Official
Hi John. Our sincere apologies about the inconvenience and frustration caused. Please could you mail Chris from our IT team directly on *** and he'll be able to assist asap.
Col'cacchio's replyOfficial
06 Jan 2020, 09:52Hi again John. Please could you message us your contact details on Facebook to https://www.facebook.com/ColCacchio/ and we'll have our IT team try resolve all issues for you asap. Thank you!
Col'cacchio's reply06 Jan 2020, 09:52
Official
Hi again John. Please could you message us your contact details on Facebook to https://www.facebook.com/ColCacchio/ and we'll have our IT team try resolve all issues for you asap. Thank you!