HK
Hadley K
1 reviews | Active since Feb 2020
07 Feb 2020, 18:34
Col *** service
After calling at 5:31pm to make a reservation for 6:30 at the Belvedere branch, we arrived only to be told by the manager (Werner ) there is no reservation. We then showed him the call records after which he responded “sorry we full”.
Why take bookings when you can’t fulfill them.
His attitude was horrible and definitely makes me not want to support a buisness that condones, this kind of behavior from management
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Col'cacchio's replyOfficial
10 Feb 2020, 09:17Hi Hadley. We're so sorry to hear of your frustrations and would love to have our team look into this for you. Please could you message us your contact details to our Facebook inbox -> https://www.facebook.com/ColCacchio/ and we'll feedback to you asap. Thank you!
Col'cacchio's reply10 Feb 2020, 09:17
Official
Hi Hadley. We're so sorry to hear of your frustrations and would love to have our team look into this for you. Please could you message us your contact details to our Facebook inbox -> https://www.facebook.com/ColCacchio/ and we'll feedback to you asap. Thank you!