MK
Mubeen K
1 reviews | Active since Dec 2015
29 Apr 2021, 08:55
Coindirect potential ********
Firstly, funds were deducted from my wallet without informing me. When queried, it took months for them to get back to me. Eventually they agreed to refund me. Waiting months for the refund to go through.
I think this is potentially a **** as my wallet would have grown significantly and now they holding back to profit from my funds.
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Coindirect's replyOfficial
07 Jun 2021, 11:16Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Please contact us at https://help.coindirect.com/hc/en-us/requests/new with your Coindirect username or Coindirect email address as we would like to resolve the matter for you.
At Coindirect we wish to provide every client with a first class customer experience.
***
Please contact us at https://help.coindirect.com/hc/en-us/requests/new with your Coindirect username or Coindirect email address as we would like to resolve the matter for you.
At Coindirect we wish to provide every client with a first class customer experience.
***
Best regards,
Coindirect's reply07 Jun 2021, 11:16
Official
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Please contact us at https://help.coindirect.com/hc/en-us/requests/new with your Coindirect username or Coindirect email address as we would like to resolve the matter for you.
At Coindirect we wish to provide every client with a first class customer experience.
***
Please contact us at https://help.coindirect.com/hc/en-us/requests/new with your Coindirect username or Coindirect email address as we would like to resolve the matter for you.
At Coindirect we wish to provide every client with a first class customer experience.
***
Best regards,