Shocking First Month

It's been a month since I moved into my rental and I can't say that it's been as happy or exciting as I had first imagined. We've had just about everything imaginable go wrong and continue to fight with our agent to get things done. At first, we didn't have water, then no hot water, then our toilet was flushing boiling water, then our garage wouldn't close because the concrete was unleveled, the pool needs to be emptied because it's filled with building rubble, the lights flicker because there's a short in the wiring, we fought for our house keys to be returned, just to be told a week later that they actually lost them and would replace the lock the following day. We are constantly told week after week that this is the last time we'll see contractors, arrange a meeting time, and then no one pitches with no call or explanation. I call the agent, Carika, who ignores calls, doesn't bother to return them and then when she does message she has a shocking attitude and can't even be bothered to take responsibility for the inconveniences caused. I've begged and pleaded for someone to return my unanswered calls, sent messages asking for someone to actually come here and sort out their own contractors, but all my requests go ignored. The quality of the workmanship is shockingly bad (the shower door has been installed upside down, the concrete isn't leveled, the gas stove and bathroom basins not siliconed in) not to mention that whenever builders do actually show up, they always need to use my tools because they don't have what they need to get the job done. I've had contractors show up, just to shout and perform about not being paid by Cohen Properties, refusing to do any work as if it's something I can fix. I have called the office several times asking to speak to anyone who will actually be able to assist me and am turned away, saying Carika isn't in the office but will call me - she never does. I'd very much like to enjoy my new home and not have to start every week fighting to get my snag list fixed - this is not quality service.