COBOL colecta non compliance with nca regulations

If I could give a 0 I would. I did a debt consolidation loan with Capitec April this year. They contacted every creditor on my itc profile to settle. COBOL was not compliant In the sense that neither them or colecta was even on my itc profile. Is it not nca regulation that every credit facility must be on one's itc profile? How does affordability then get done if half the finance houses do not comply. Now I am being harrassed by colecta and the more proof I give them that they are not compliant and would have been settled if they were legit and on my records they would have been settled. Now I am refusing as they were not compliant and I followed procedure. I would like the regulator to investigate them and fine them for non compliance and tarnishing my name. Its easy to list a customer but nothing ever gets done to non compliant creditors. I want this debt now scratched off as this was their negligence not mine.