Im sadly surprsied

My wife and I (with 5 month year old baby) booked 2 days at the royal hotel (27th, 28th). We used to like the royal as we had our wedding there 5 years ago. but I was shocked to see how the hotel services have deteriorated. <br> 1. we moved rooms 3 times as the window seals were broken in the top floor and wind was howling and blowing in our room.<br> 2. The hotel breakfast was a wow. for the money you pay and the food you get. it was shocking. there is no variety at all. such less food and variety for such a prominent hotel. are you saving money??? and the service at breakfast was appalling. Waiters who are unfriendly. We even had to get our own tea and coffee, as the waiters were just standing around. <br> <br> Please restore your Hotel to what is was. <br> <br>