

Coastlands Hotel Umhlanga
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Hellopeter has tracked Coastlands Hotel Umhlanga across 21 reviews. Coastlands Hotel Umhlanga hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Coastlands Hotel Umhlanga? Write a review to help others decide.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2012
I made a booking on the 25 April 26, and was assured of a seafood lunch. However, there was no crab curry. I had guests from Gauteng and promised them that there will be the favored dish. I enquired from the waiters and the Chef and they confirmed that there was no crab curry. When I was requested a review from 'Dineplan', I mentioned that. They responded that the restaurant said that I did not see the curry. Seven guests, the waiters and the chef could not be wrong. This might seem insignificant but we need to hold people accountable. I emailed the restaurant but they did not reply. This is unacceptable as we pay for what we are promised. Very disappointed. Christian Kisten
1 reviews | Active since Sept 2012
I made a booking on the 25 April 26, and was assured of a seafood lunch. However, there was no crab curry. I had guests from Gauteng and promised them that there will be the favored dish. I enquired from the waiters and the Chef and they confirmed that there was no crab curry. When I was requested a review from 'Dineplan', I mentioned that. They responded that the restaurant said that I did not see the curry. Seven guests, the waiters and the chef could not be wrong. This might seem insignificant but we need to hold people accountable. I emailed the restaurant but they did not reply. This is unacceptable as we pay for what we are promised. Very disappointed. Christian Kisten
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