SM
Sydney M

1 reviews | Active since Jul 2013

19 Jun 2022, 09:29

Coastal hire Midrand

We hired a jack hummer last Saturday, 11 June 2022 just before 10H00 with extra bit with the aim of using the machine over the Saturday and Sunday. They then withheld a deposit of R1500. The machine worked for few hours and died around 15H00 (roughly three hours considering lunch and travel times). We couldn't do anything with their s**** equipment anymore neither to return as they had closed at 11H00.

I send them an email after several attempts of reaching their call centre with no success.

On Monday, when we returned the machine, they acknowledged receipt of the email and said they will charge R200 which we agreed to pay. Meaning the refund will be R1300 but surprisingly on Friday night I got R665.01. I sent a query email. In the morning of Saturday, I received a rude call from Kayleigh (who has been the sales person and involved with all communications) dening ever charging R200. What a bad experience we got from this branch, charging for a full day and for a bit we didn't use (there has been no service).

I will never ever use them nor recommend anyone to use them.

They are *****s, Quick rich day *******

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