YR
Yousuf R

1 reviews | Active since Aug 2016

11 Aug 2016, 08:18

You can't open magazines in CNA

<p>I was told by staff at this store that customers aren't allowed to open magazines in store. I've been purchasing 2 to 3 magazines a month, every month, for the last 8 years at least. If I can't page through a potential purchase first I might as well subscribe directly fot the magazines I read.</p>

0
Replies (2)
CNA
CNA's reply12 Sept 2016, 12:01
Official

We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. Kindly advice if you have received assistance with your complaint and if not, we will then advice accordingly. Please find the below reference number for your post ***/GO.

Kind regards

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***

YR
Yousuf R's update26 Sept 2016, 09:40
Reviewer Update

I have not received assistance with this matter yet. The only response has been a month late and has not addressed the issue I raised