IP
Ian P
1 reviews | Active since Jul 2013
02 Aug 2015, 14:47
Wrong Pricing
Today at CNA I wanted to buy a ps4 game that was marked at R99, the games scanned at R599. When I queried the price a lady called Khaleena told me people rub prices off and that I know there'sa 5 before the 99 . I took pictures of the price tag as well as the cover. I want to know how incorrect pricing is my problem and I will be seeking legal advice as I felt that I was called a ***** in front of a shop full of people.
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CNA's replyOfficial
03 Aug 2015, 12:28Hello ian32,
Please accept our sincere apologies for all the frustrations this incident has caused you. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Please accept our sincere apologies for all the frustrations this incident has caused you. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,
CNA's reply03 Aug 2015, 12:28
Official
Hello ian32,
Please accept our sincere apologies for all the frustrations this incident has caused you. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Please accept our sincere apologies for all the frustrations this incident has caused you. We would like to assure you that this matter will be investigated by store management and feedback will be provided back to you at the soonest. We trust that as we rectify our mistakes your faith in us will once again be restored.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,