Worst Service at This CNA
<p>I can honestly say that I have NEVER experience such bad service ! The Staff do not even look you in the eye. They refuse to give service and the worst of the lot was JOSIAS. He works at the front desk . a ****** Bloke who you can see hates serving people of other color . I could actually feel the hate radiating from him . </p> <p> </p> <p>I did call the manager to complain who was on the toilet for which seemed like hours and who is obviously not managing by walking around in her shop or bothering to train her staff in how to deal with customers . The rest of the staff is almost non existent ! Only 1 on the floor and she could barely speak English . </p> <p> </p> <p>Shocking to see the service levels in the shop . I will tell everybody I know and never go back there again . </p> <p> </p> <p> </p>
Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Brooklyn management to address as our valued customer is not happy that the store staff members were unable to assist our valued customer and they just ignored you which resulted in our valued customer leaving the store not happy with the overall poor service that was rendered, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 162/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Brooklyn management to address as our valued customer is not happy that the store staff members were unable to assist our valued customer and they just ignored you which resulted in our valued customer leaving the store not happy with the overall poor service that was rendered, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 162/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.