1 reviews | Active since Mar 2012
Worst service, ALWAYS.
<p>The CNA at Checkers center in Polokwane has the worst service ever. You have to beg to pay for items there, and the ladies that work there don't give a **** about customer.<br /> </p> <p><br />There alwaya 3 cashiers at ONE TILL, the lines move so slow and they don't care.</p> <p> </p> <p><br />Today i experienced the worst service ever, as always there were 3 cashiers at one till. Stood in line for about 15 minutes, when i got to the till to pay with my bank card, was told that they were offline.</p> <p> </p> <p>I was so furious.</p> <p> </p> <p><br />I also lodged a complaint through cna relations via email in February 2016, and i stll haven't gotten feedback.</p> <p> </p> <p><br />It looks like its the norm at cna.</p>
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down.. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Polokwane, Mall of the North management to address as our valued customer is not happy that the service was slow , which resulted in our valued customer standing in a queue for a long time , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down.. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Polokwane, Mall of the North management to address as our valued customer is not happy that the service was slow , which resulted in our valued customer standing in a queue for a long time , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down.. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Polokwane, Mall of the North management to address as our valued customer is not happy that the service was slow , which resulted in our valued customer standing in a queue for a long time , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down.. Service is a priority at our stores and we must apologize for this lapse in service. We have escalated the complaint to the C.N.A Polokwane, Mall of the North management to address as our valued customer is not happy that the service was slow , which resulted in our valued customer standing in a queue for a long time , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,