SM
Sipho M

1 reviews | Active since Jun 2014

04 May 2017, 08:00

Worst insurance expiereience.

<p>I have been charged twice for inurance for more than 3 months and i have been claiming for refund for the past 3 months and i have not recieved it. I have sent al required documents but statment has not been debited with the refunded. I keep driving to the place to sort out the issue but attention is not given to the matter.</p>

0
Replies (2)
CNA
CNA's reply04 May 2017, 08:42
Official

Kindly be advised that all Financial services have been cancelled on your account, for further clarity you may reach the accounts team below. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

SM
Sipho M's update04 May 2017, 08:45
Reviewer Update

Yes it is cancelled when am i getting the refund for the double charge? I emailed all documents proof of payment of access. I want my refund and i can not keep going on about the same thing.