where is consumer protection

I bought Lenovo notebook from CNA Hemingways mall in East London on 07-01-2016 afternoon. When I get back home I realised that it's not surving the purpose. So I took it back on 08 -01-2016. After work rushed to elast london got there by 6.30 pm and to my surprise manager had already gone and staff was not athorised to refund in my account as I bought it on my Edgars card. They asked me to come back tomorrow when manager will be there to refund. I requested to speak to manager over the phone and staff gladly got manager on phone and to my surprise manager refused to take it back stating \company policy "I explained to him that I'm well under my consumer right to return the thing I'm not satisfied with but he simply refused. I told him about consumer act protects me but he kept on saying company policy. After a long argument I told him I will take him to small claims court. He asked me to leave my number and wait for his call. <br> I drove from King Williams Town 50km from EL. I'm really disappointed considering Edgars card holder from over 10 years. I bought previous notebook 4 months ago and still using it.<br> Notebook is worth R 7000 I need help please to sort out my problem."""