rA
rudi A

1 reviews | Active since Apr 2013

02 Oct 2017, 06:40

WHEN DO I GET MY PRODUCTS

I have pre-ordered games from CNA and still have not received my cds!!! This is absolute hogwash. I have received a code that does not work from Vivian but that is not what I paid for I want my CDS. You were quick to advertise and take my R1800 but cannot deliver on your promise. Where does this leave me **** out of luck and R1800 poorer. AND NO GAME!!!!!

0
Replies (2)
CNA
CNA's reply02 Oct 2017, 11:04
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We ask that you furnish us with the order number on ***. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.

rA
rudi A's update02 Oct 2017, 11:07
Reviewer Update
The order number is stated in the complaint.... ********** 43