RM
Ramasa M
1 reviews | Active since Apr 2015
17 Aug 2015, 15:21
Was compensated only R3000 for my injuries.
I was shot in CNA store (Rustenburg) and was hospitalised for a bullet wound on my abdomen which hit my pelvis bone and still lodged there on 19th December 2013. They only paid for ambulance bill which was R2500 and nothing more.
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CNA's replyOfficial
18 Aug 2015, 11:54Hello 7dtth,
We continually strives to improve the level of service and support we offer our customers, we can assure you that the matter has received immediate attention and is viewed with great concern. As discussed telephonically please be advised that we have escalated this matter to our insurance department to investigate further and feedback will be reverted back to you.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that CNA remains committed to providing customer service, which exceeds customers' expectation.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
We continually strives to improve the level of service and support we offer our customers, we can assure you that the matter has received immediate attention and is viewed with great concern. As discussed telephonically please be advised that we have escalated this matter to our insurance department to investigate further and feedback will be reverted back to you.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that CNA remains committed to providing customer service, which exceeds customers' expectation.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
CNA's reply18 Aug 2015, 11:54
Official
Hello 7dtth,
We continually strives to improve the level of service and support we offer our customers, we can assure you that the matter has received immediate attention and is viewed with great concern. As discussed telephonically please be advised that we have escalated this matter to our insurance department to investigate further and feedback will be reverted back to you.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that CNA remains committed to providing customer service, which exceeds customers' expectation.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
We continually strives to improve the level of service and support we offer our customers, we can assure you that the matter has received immediate attention and is viewed with great concern. As discussed telephonically please be advised that we have escalated this matter to our insurance department to investigate further and feedback will be reverted back to you.
You may be rest assured that the management and processing of queries such as yours will be promptly dealt with, and that CNA remains committed to providing customer service, which exceeds customers' expectation.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***