SP
Sarie P
1 reviews | Active since Feb 2018
26 Dec 2019, 15:34
Very unhappy
I want to return a item I bought for my daughter. I returned it within a day. Manager informed me that I cannot do it even though your receipt state return policy, Digital, gaming and electronic items must be returned within 14 days of purchase if you are not completely happy with your purchase. Now that I do want to return it they won't allow my to. Why can I not return the item that I'm not happy with?
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Replies (1)
CNA's replyOfficial
06 Jan 2020, 10:44Dear Sarie
Thank you for making contact with us .
Apologies for the frustrations caused to you with the faulty laptop.
As per our discussion today ,we are glad to hear that the refund was processed.
Kind regards
CNA Customer Experience Team
***
Thank you for making contact with us .
Apologies for the frustrations caused to you with the faulty laptop.
As per our discussion today ,we are glad to hear that the refund was processed.
Kind regards
CNA Customer Experience Team
***
CNA's reply06 Jan 2020, 10:44
Official
Dear Sarie
Thank you for making contact with us .
Apologies for the frustrations caused to you with the faulty laptop.
As per our discussion today ,we are glad to hear that the refund was processed.
Kind regards
CNA Customer Experience Team
***
Thank you for making contact with us .
Apologies for the frustrations caused to you with the faulty laptop.
As per our discussion today ,we are glad to hear that the refund was processed.
Kind regards
CNA Customer Experience Team
***