1 reviews | Active since Dec 2016

06 Jan 2017, 11:50

Useless staff

<p>Have to wait 20min to get service after my fourth time in the space of an hour</p>

0
Replies (1)
CNA
CNA's reply09 Jan 2017, 08:39
Official

Thank you for highlighting the flaw during your recent visit to our CNA Loch Logan Waterfront store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.

We would like to assure you that your service experience will be discussed with the store manager directly.

We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.

Your reference number is ***/GO.

If you ever need to speak to us, please call us on ***.

Kind Regards,

Customer Experience Team

***

Best regards,