Unsatisfying Service regarding Ford Mustang build

<p>11 Weeks ago i started to purchace the Ford Mustang build from the CNA in gateway. Every Sunday for the past 12 weeks i went in to ask for and purchase the latest issue of the build. Last week i went to go and get issue 10 of the build and was first asked if my name was on the file. i said no that it is not and was never advices that i needed to put my name on any file to receive the latest issue of the build. I asked if my name can be placed on this list and was adviced that they cant as there are 10 people on that list already and that is all they are allowed to have on the list. I find this utterly rediculous that there is only 10 people allowed on this list per store. I was also told that if they get any extras that they will call me to come and get one going forward. I am sorry this is completely unacceptable to me. Surely they should have seen from all the stock being sold just how many issues is required and then order accordingly from the supplier. I was told a mail has been sent to the supplier asking them if back orders can be done but it will take anything from a month to 3 months. So now i have to wait up to 3 months for 1 issue that i might not get and hence will have a incomlete car due to this. I also find it unacceptable that i will only be called if there is extras that has been sent to the store for me to come and get Which leaves me with the problem that if they dont send any extras to the store i will not get that isssue. This is bad customer service and completely unacceptable. I would like this matter to be rectified and resolved as soon as possible.</p>