1 reviews | Active since Jan 2017
Unreliable at all
<p>I bought a phone last year around June at CNA and 2 months later it was broken. The speaker didn't work and the software crashed. I sent it in for repairs in October and till this day i haven't heard a thing from them. Every time I call to enquire about my phone, I'm being sent from pillar to post.</p> <p> </p>
We have escalated the price complaint to the C.N.A Carnival management to address as our valued customer is not happy that there is no clarity provided regarding the faulty handset repairs . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the price complaint to the C.N.A Carnival management to address as our valued customer is not happy that there is no clarity provided regarding the faulty handset repairs . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the price complaint to the C.N.A Carnival management to address as our valued customer is not happy that there is no clarity provided regarding the faulty handset repairs . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the price complaint to the C.N.A Carnival management to address as our valued customer is not happy that there is no clarity provided regarding the faulty handset repairs . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,