AM
Annah M
1 reviews | Active since Apr 2015
17 Aug 2015, 16:11
Unhelpful employees
I bought a phone and two weeks later it stopped working I send the phone to repairs, it's more than a month and still haven't received my phone back and when I call them they tell they will call me back. Even up until now I'm still waiting to get my phone back, I AM NOT HAPPY with their services they don't even return my calls and now I'm struggling because I don't have a phone.
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Replies (1)
CNA's replyOfficial
18 Aug 2015, 13:56Hello Ndo13,
Thank you for taking the time and discussing the concerns you have regarding your cellphone repairs. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the store manager directly and feedback will be provided.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have regarding your cellphone repairs. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the store manager directly and feedback will be provided.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
CNA's reply18 Aug 2015, 13:56
Official
Hello Ndo13,
Thank you for taking the time and discussing the concerns you have regarding your cellphone repairs. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the store manager directly and feedback will be provided.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have regarding your cellphone repairs. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the store manager directly and feedback will be provided.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***