CT
Casandri T

1 reviews | Active since Feb 2018

27 Feb 2018, 08:01

Unhappy customer

I've ordered a book from them more than 2 weeks ago and I'm still waiting for it. I can't think that it can take that long. Also very poor service as the staff is very time consuming and even when there is 4 staff members standing around, there's only one helping customers.

0
Replies (1)
CNA
CNA's reply28 Feb 2018, 09:50
Official

Thank you for making contact with us.Please accept our sincere apologies for the lapse in service .We have tried calling you to confirm the store in question to no avail. We would like to follow up with the manager and resolve this matter.Please call us on *** quoting reference ***/GO with the store details so we can assist further .

Kind regards

The Edcon Customer Experience Team

Best regards,