Treated with zero customer service

Item: CNA
Rating: 2
Author: wayne H

While searching for assistance a male staff turned away from me and within a minute a security came to hover around me without offering guidance on how I could obtain assistance,and this was the worst customer service experience I've ever received from any Cape Town retailer

Helpful (0)

Replies (1)

CNA's replyOfficial

16 Feb 2016, 13:39

Hello ricoh,

Thank you for bringing this matter to our attention. Please be advised we have raised this matter with our in store management team, you will be receiving direct feedback regarding your unpleasant experience .

Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

CNA's reply16 Feb 2016, 13:39

Official