Too hot!!!
<p>It has been weeks that the air conditioning has not been working in the Sea Point branch. the poor staff that work there. i was in therebtoday and it was pretty unbearable to say the least. the fans are not effective. Customers should not have shop nor should anybody have to work in such terrible conditions.</p>
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CNA's replyOfficial
10 Jan 2017, 09:57We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We will to escalate the complaint to the store management for actioning accordingly as the air con is not working and its hot in store and our valued customers are not comfortable when shopping in store because of the heat. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. Kindly let us know if it was Edgars or Jet at sea point , so that we may liaise with the correct store.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply10 Jan 2017, 09:57
Official
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We will to escalate the complaint to the store management for actioning accordingly as the air con is not working and its hot in store and our valued customers are not comfortable when shopping in store because of the heat. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. Kindly let us know if it was Edgars or Jet at sea point , so that we may liaise with the correct store.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's replyOfficial
10 Jan 2017, 09:58We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We will to escalate the complaint to the store management for actioning accordingly as the air con is not working and its hot in store and our valued customers are not comfortable when shopping in store because of the heat. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. Kindly let us know if it was Edgars or Jet at sea point , so that we may liaise with the correct store.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
CNA's reply10 Jan 2017, 09:58
Official
We thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We will to escalate the complaint to the store management for actioning accordingly as the air con is not working and its hot in store and our valued customers are not comfortable when shopping in store because of the heat. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. Kindly let us know if it was Edgars or Jet at sea point , so that we may liaise with the correct store.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,