DJ
Diane J

1 reviews | Active since May 2016

24 Sept 2017, 12:51

******* when it comes to gift cards

I have a gift card dated 2011 (yes that is ages ago) however this is basically money. How can it expire. They have had this money since 2011 gaining interest while we cannot spend it now. That is what I would call theft.

0
Replies (1)
CNA
CNA's reply27 Sept 2017, 10:21
Official

As discussed on the telephone we have escalated the gift card complaint to the C.N.A Northgate higher management team to assist further and be in contact with you on way forward as well. Please find the below reference number for your post ***/GO. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards,

Customer Experience Team

Call Centre: ***.