TH
Tanya H
1 reviews | Active since Jan 2016
26 Aug 2017, 13:35
Terrible service
I have frequented your Cna branch at blairgowrie plaza a few times and each time have found your staff to be rude! I wanted to support a local business but will not go to Cna again. Today 3 of us were waiting to he served and no staff. Eventually I had to call for service. A man came out the back and unapologetically said he was helping someone at the back! Are u telling me u only have one staff member on duty?? You guys suck! Won't be going to any Cna bra nch again. I bought the same painting canvas at westpak for 80 rand less!!! ****************
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Replies (2)
CNA's replyOfficial
31 Aug 2017, 10:02Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. We have escalated the complaint to the C.N.A Blairgowrie Plaza management to address as our valued customer is not happy that the was one staff meber at teh tills and they also had a bad attitude. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
CNA's reply31 Aug 2017, 10:02
Official
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. We have escalated the complaint to the C.N.A Blairgowrie Plaza management to address as our valued customer is not happy that the was one staff meber at teh tills and they also had a bad attitude. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
CNA's replyOfficial
31 Aug 2017, 10:03Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. We have escalated the complaint to the C.N.A Blairgowrie Plaza management to address as our valued customer is not happy that the was one staff meber at teh tills and they also had a bad attitude. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
CNA's reply31 Aug 2017, 10:03
Official
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us however you were unreachable. We have escalated the complaint to the C.N.A Blairgowrie Plaza management to address as our valued customer is not happy that the was one staff meber at teh tills and they also had a bad attitude. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,