JM
Jenneveve M
1 reviews | Active since Jul 2015
23 Jul 2015, 10:41
Tablet inwarranty exchange
Hi, I bought 2 Fondi 7\ wifi tablets on 18/12/2014 at CNA Upington Kalahari Mall as Christmas gifts for my children. I have returned them before as they where both faulty (SD Card not reading & other one not charging).<br> Now with the exchanged tablets I have the same problem( not charging)
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CNA's replyOfficial
27 Jul 2015, 14:26Hello Jenneveve,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We have escalated this matter to the store management team for further investigations upon findings feedback will be reverted back to you directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We have escalated this matter to the store management team for further investigations upon findings feedback will be reverted back to you directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
CNA's reply27 Jul 2015, 14:26
Official
Hello Jenneveve,
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We have escalated this matter to the store management team for further investigations upon findings feedback will be reverted back to you directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns in store. We can understand how disappointed you are. We have escalated this matter to the store management team for further investigations upon findings feedback will be reverted back to you directly.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***