Stupid Excuses

I am totally so annoyed and irritated with CNA. On the 9th of April 2018 I placed an order for the new PS4 God of War Console. It was advertised on their site way before any of the other stores and stated that if an order was placed before 18/04/2018, it would be delivered on 20/04/2018. I know its only a few days late however I have spent a lot of money on this item and keep getting told that its a supplier problem. So then why not make sure the supply is sufficient before you take orders... I find this baffling. I have spoken to a few agents who do not seem to know anything about what going on. I keep getting told that it will be delivered soon. Well that's not good enough. I do NOT want a refund, all I want is the item I ordered.

Can someone get back to me urgently!