STOCKING BACK UP SERVICE FROM CNA CELLPHONE SECTION

What ever you do ,do not buy a cellphone from the CNA ( Edcon Group ) as their after sale service is the worst I have ever experienced in my life. They are quick to sell you the phone but if something goes wrong with your phone , like it happened to mine , you can be with out a phone for up to a month. I purchased a cell phone( Hisense Faith 1) from CNA on the 1/12/2017 and on the 9/04/2018 the phone stop working , so I took it back to CNA on the 10/04/2018 and they told me I must take it to Hisense directly, so I did and Hisense said the sub board needs to be replaced but there are no stock of the sub boards in the county, so CNA must replace the phone. I took all the documentation to CNA on the 12/04/2018 and they said they will credit me which can take up to 48 hours. I was happy with that . I went back to the CNA Mall of Africa on the 19/04/2018 ( 7 days later) to get my credit or my new phone, only to be told they don't deal directly with Hisense and they must send the phone to 3 G Mobile for repairs which they did on the 13/04/2018 , I said then why did you send me to Hisense in the first place , they said they made a mistake sending me there. Then I was told they have had no feedback from 3G Mobile so they cannot not help me. It is now the 23/04 and still no response from CNA Mall of Africa and when I go there all I get attitude from the manager and she is not even willing to pick up the phone to see what the problem is and why is it taking so long . All I can say is don't buy a cellphone from the Edcon Group STOCKING STOCKING BACK UP SERVICE