1 reviews | Active since Oct 2012
STILL no refund
<p>I placed an order for a game online with CNA, I noticed this game was incorrect and then issued a refund for the order on the 31 MAy 2016 its the 4th of August and I still havent received my money back from CNA, I was suppose to have been dealing with GivenMoatlhodi but she aswell doesnt follow up with any news on how things are progressing I have to always send the first email. Im getting really ****ed off thats its taken this long and I still havent received my money back.</p> <p>CNA online are *******. </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the request for an update on the refund status as the items that you ordered were not in stock, has been reported to to the C.N.A. online team and they will revert back to you with meaningful feedback on the matter. Please find the below reference number for your post ***/GO. As we discussed over the phone , kindly include the order number as well in order for urgent follow up to be conducted.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the request for an update on the refund status as the items that you ordered were not in stock, has been reported to to the C.N.A. online team and they will revert back to you with meaningful feedback on the matter. Please find the below reference number for your post ***/GO. As we discussed over the phone , kindly include the order number as well in order for urgent follow up to be conducted.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the request for an update on the refund status as the items that you ordered were not in stock, has been reported to to the C.N.A. online team and they will revert back to you with meaningful feedback on the matter. Please find the below reference number for your post ********** 127/GO. As we discussed over the phone , kindly include the order number as well in order for urgent follow up to be conducted.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the request for an update on the refund status as the items that you ordered were not in stock, has been reported to to the C.N.A. online team and they will revert back to you with meaningful feedback on the matter. Please find the below reference number for your post ********** 127/GO. As we discussed over the phone , kindly include the order number as well in order for urgent follow up to be conducted.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,