aA
angie A

1 reviews | Active since Oct 2012

11 Jul 2016, 15:44

still no refund

<p>i bought a pre order game from them online and canceld it the following week around 17 may and its now the 11 of july and still no refund can u belive it almost 2 months and still no money this is tottaly useless service will never purchase from them again. </p>

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Replies (1)
CNA
CNA's reply12 Jul 2016, 07:29
Official

We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the refund and update request to the C.N.A online team and they will revert back to you on the matter as it has been pending for almost two months . We also request that you forward us your order number for proper assistance to be offered . Please find the below reference number for your email ********** 032/GO

Kind regards,

Customer Experience Team

Call Centre: ***.