1 reviews | Active since May 2016
Still no feed back
<p>I complained 3 weeks ago regarding rude behaviour of Key West CNA staff, still have not received any feedback.</p> <p>Now I understand why the staff is as ill mannered as they are, because head office and management doen't even care about providing a servise!!!</p> <p>Very disgusted by this Company</p>
Kindly be advised that as per the feedback that was provided by the store on the formal complaint logged on your behalf ***/GO. They sent in the following update, Malerato(admin manager)managed to get hold of customer, customer wanted key west management take action to apologise and resolve the matter because they laid complain 3 weeks ago and there was nothing from store level, but she is happy now and matter is settled . We are glad that you ware finally assisted accordingly. We apologise again for the frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Kindly be advised that as per the feedback that was provided by the store on the formal complaint logged on your behalf ***/GO. They sent in the following update, Malerato(admin manager)managed to get hold of customer, customer wanted key west management take action to apologise and resolve the matter because they laid complain 3 weeks ago and there was nothing from store level, but she is happy now and matter is settled . We are glad that you ware finally assisted accordingly. We apologise again for the frustrations incurred.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.