CH
Chanre H
1 reviews | Active since Nov 2014
13 Apr 2016, 11:28
Still no delivery!
My boyfriend ordered a cellphone via CNA'S online ordering website. We placed the order on the 1st of April. And guess what still no phone! If I knew you were going to take this long I sure as hell would have taken my business somewhere else. Very fast you can take the money from an account but very slowly you focus on service delivery.. its 8 working days later and no sign of the phone yet your website states 2-3 working days, so this is false advertising/information as well. <br> Please advise as to how long I still need to wait. Order number: #***. Shipment number: #***. Tracking number: DWN***4
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Replies (1)CNA's replyOfficial
14 Apr 2016, 11:00Hello ToxicMorphine,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that we are liaising with the C.N.A Online team to look into the matter and revert back to you. Please find the below reference number for your email. ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that we are liaising with the C.N.A Online team to look into the matter and revert back to you. Please find the below reference number for your email. ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
CNA's reply14 Apr 2016, 11:00
Official
Hello ToxicMorphine,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that we are liaising with the C.N.A Online team to look into the matter and revert back to you. Please find the below reference number for your email. ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that we are liaising with the C.N.A Online team to look into the matter and revert back to you. Please find the below reference number for your email. ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
