1 reviews | Active since Sept 2010
Stick to stationary
<p> My ACER laptop has given me NON stop problems since the day I bought it at CNA. Initially when I reported my problems... Their response was that it was not the laptop, it was a windows 10 problem. So i ignored it... when the problem became unbearable, i researched it and saw it was untrue. Approached them again and Although there is a warranty they do NOTHING to assist. I had to arrange repairs myself, directly with Acer repair and then sit weeks without it. After getting it back and still having problems, they sent me to incredible Connection to have it looked at, and I had to pay for the repairs... Am still having problems and CNA just say that with laptops they don't get involved, I must deal with manufacturer/repair centre direct and i'm having no luck. Incredible Connection said it should be replaced as it is what they call a LEMON.</p>
Thank you for bringing this matter to our attention. Please be advised we raised your concerns with our in store manager management team , you will be receiving feedback shortly.
We must apologise for the frustration caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we raised your concerns with our in store manager management team , you will be receiving feedback shortly.
We must apologise for the frustration caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
