1 reviews | Active since May 2013
Stay Away From CNA!! They are facing bankruptcy are not honoring refunds.
<p>I bought a cellphone online at CNA (Part of the edcon group) on the 18th of december, due to delays in delivery, i cancelled the order and I was informed it would take 7 working days for me to get a refund, 19 days later I still have not received my refund, i have been calling each and every single day, I spoke with Martha, Nomzi, Sibusiso, Lucky and a whole lot of other consultants, they either hang up, say the query has been escalated or simply say they have forwarded the query Thabo who is apparently a manager, but 19 days later, still no joy! A frined of mine is having the exact same issue with another Edcon store, it seems as if since they are in the midst of bankrupcy they now have a policy of delaying refunds for as much as possible, my advice to anyone is, STAY AWAY! FROM ALL EDCON STORES! I will do my part in raising this issue through media platforms, this is so unfair! I just want my money back. The refernce number is ********** 174/GO.</p>
Thank you for taking the time and allowing us the opportunity to address your concerns regarding your your CNA online order. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the Online team manager directly and feedback will be provided.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns regarding your your CNA online order. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the Online team manager directly and feedback will be provided.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
When am I f**cken getting my money back!? today is the 27th of January, the latest fuc*en story you told me was I'm getting it today. So where is it?
When am I f**cken getting my money back!? today is the 27th of January, the latest fuc*en story you told me was I'm getting it today. So where is it?
What am I supposed to eat?
What am I supposed to eat?
