LN
Leona N
1 reviews | Active since Jan 2016
12 Jan 2016, 14:49
Stationary delivery
I ordered stationery on 22 December and has not even been delivered till today and schools are opening tomorrow. I sent anot email last week Friday to find where my order is and I have no response till today. I now need to go last minute tonight buy stationery. No one seems to care. I wrote 3 emails asking and still no answer.
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Replies (1)
CNA's replyOfficial
14 Jan 2016, 11:05Hello Nompul01,
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
CNA's reply14 Jan 2016, 11:05
Official
Hello Nompul01,
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention we must apologise for the unpleasant experience regarding your online order. Please be advised we have escalated your query to our online team you will be receiving feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,