****med me with an online sale
<p>They upload a picture of 10 Disney Cars Bundle.. With no discription of the item what so ever, I went and I purchased the bundle, (thinking i would get all 10 cars in the picture because its a bundle) and then they only send me one car and a car that isnt even in the picture. I have sent them countless emails with only one response stateing that the Item was correctly supply. I have phoned the head office but still nothing is sorted out.. I have been ****med and taking for a fool. I advice people to think twice before purchacing anything online at cna as they can easily take your money and give you no service</p>
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. We sincerely apologise that you were unable to purchase the itenm that you wanted on the C.N.A Online shopping and we have addressesd teh matter with the Online team higher management . Please find the below reference number for your post ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We would like to thank you for bringing the matter to our attention. We do apologise for the delay in response, as our site was down. We sincerely apologise that you were unable to purchase the itenm that you wanted on the C.N.A Online shopping and we have addressesd teh matter with the Online team higher management . Please find the below reference number for your post ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.