1 reviews | Active since May 2013
sales lady rude and stock that incorrect
Good day<br> <br> I was there today to buy a pantum that head office send me a link to the wrong brosure. so the lady helping me was really rude and didnt want to help me and treated me like i was stupid... I drove +-120km to get the thing. then she said no its R599 then when i bought it the thing was R449 how the hell dont they know the prices and why was the R599 sighn on the thing??? so tonight i assembled the printer to realize there is no toner in the thing???<br> <br> So i will be phoning you tomorrow morning and the afternoon ill be bringing back the printer and you will pay my traveling costs and i want it credited ill rather drive to polokwane to people that wants to help me...<br> <br> Please contact me ASAP
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We are glad to hear that you have been assisted accordingly with your query and are satisfied with the resolution.
Please also note that the concerns you have raised with us regarding the service provided will be addressed accordingly.
The reference for your query is as follows; ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We are glad to hear that you have been assisted accordingly with your query and are satisfied with the resolution.
Please also note that the concerns you have raised with us regarding the service provided will be addressed accordingly.
The reference for your query is as follows; ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team
***