PD
Premilla D

1 reviews | Active since May 2016

19 Sept 2019, 11:11

Sad state of neglect

Sadly, this once great store is becoming neglected and boring. Once full of exciting, interesting books, gifts and stuff, it has been reduced to a last resort store. I wish they would do something to restore themselves to their former glory because they have so much potential and it will be sad to see them going down the drain. I have many fond memories of CNA.

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Replies (1)
CNA
CNA's reply25 Sept 2019, 10:38
Official
Dear Premilla

Thank you for taking the time to share your experience with us.
It is feedback like this that will assist us in improving our service going forward.
As per our discussion, we will certainly escalate your query to our regional operations manager.

Thank you for your continued support.

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Kind regards

CNA Customer Experience Team
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