BS
Brian S
1 reviews | Active since Sept 2014
21 Dec 2015, 10:02
Rude, arrogant and obnoxious
Went to the CNA on Wednesday last week, it was taking forever for the items to be rung up, however people who arrived long after me had already paid and left. I asked why it was taking so long and the cashier Milly, (I think that's her name) simply ignored me and carried on looking somewhere else.<br> <br> When the payment was done she didn't even bother to say a word or hand me my goods, I had to reach around other people to fetch it while she stood there like she owned the place!!!!<br> <br> This person needs to be taught that its the customers who pay her salary and if she doesn't like to work then rather don't!!<br> <br> Shocking!!!
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CNA's replyOfficial
23 Dec 2015, 12:07Hello wefbjr guilgfsef,
It is with great displeasure to hear about your overall service experience at our C.N.A East Rand Mall Store.Service is our priority here at Edcon - We sorry that you received service that prompted you to contact us with a complaint and we regret any inconvenience or frustrations caused by Milly. This is totally against what we stand for as a Company. All our customer's should be treated with respect and professionally as they bringing revenue to our organisation. We are who we are today because of them. To ensure that Milly and our staff members within the store conduct themselves in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with the stores management team and the regional manager in order to implement corrective measures. This process followed will ensure that re-occurrence of this nature is avoided.Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.Thank you once again for bringing this matter in to our attention.
Please find below reference number for this query: ***/GOShould you need any further assistance, please do not hesitate to call o
It is with great displeasure to hear about your overall service experience at our C.N.A East Rand Mall Store.Service is our priority here at Edcon - We sorry that you received service that prompted you to contact us with a complaint and we regret any inconvenience or frustrations caused by Milly. This is totally against what we stand for as a Company. All our customer's should be treated with respect and professionally as they bringing revenue to our organisation. We are who we are today because of them. To ensure that Milly and our staff members within the store conduct themselves in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with the stores management team and the regional manager in order to implement corrective measures. This process followed will ensure that re-occurrence of this nature is avoided.Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.Thank you once again for bringing this matter in to our attention.
Please find below reference number for this query: ***/GOShould you need any further assistance, please do not hesitate to call o
CNA's reply23 Dec 2015, 12:07
Official
Hello wefbjr guilgfsef,
It is with great displeasure to hear about your overall service experience at our C.N.A East Rand Mall Store.Service is our priority here at Edcon - We sorry that you received service that prompted you to contact us with a complaint and we regret any inconvenience or frustrations caused by Milly. This is totally against what we stand for as a Company. All our customer's should be treated with respect and professionally as they bringing revenue to our organisation. We are who we are today because of them. To ensure that Milly and our staff members within the store conduct themselves in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with the stores management team and the regional manager in order to implement corrective measures. This process followed will ensure that re-occurrence of this nature is avoided.Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.Thank you once again for bringing this matter in to our attention.
Please find below reference number for this query: ***/GOShould you need any further assistance, please do not hesitate to call o
It is with great displeasure to hear about your overall service experience at our C.N.A East Rand Mall Store.Service is our priority here at Edcon - We sorry that you received service that prompted you to contact us with a complaint and we regret any inconvenience or frustrations caused by Milly. This is totally against what we stand for as a Company. All our customer's should be treated with respect and professionally as they bringing revenue to our organisation. We are who we are today because of them. To ensure that Milly and our staff members within the store conduct themselves in a manner that reflects the high regard that we have for our customers we will be addressing all concerns raised with the stores management team and the regional manager in order to implement corrective measures. This process followed will ensure that re-occurrence of this nature is avoided.Your patronage is important to us, and we hope that you will continue to give us opportunities to service you.Thank you once again for bringing this matter in to our attention.
Please find below reference number for this query: ***/GOShould you need any further assistance, please do not hesitate to call o