NM
Nozipho M
1 reviews | Active since Dec 2015
26 Dec 2015, 17:46
ROOR COSTOMER SERVICE
STILL!!!! im LOOSING myself loosing myself right now its the second time im writting to you guys but still havent got my phone back, i have now came to a point that i wont be paying the account and i want nothing to do with edcon anymore!!!!!
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Replies (1)
CNA's replyOfficial
28 Dec 2015, 14:27Hello ziphomemela,
As discussed telephonically previously we would like to apologise for any frustrations occurred due to this incident. Please be advised as per feedback received from the store manager your unit left Samsung premises on last week Friday afternoon. The store should be receiving your unit before the end of this week, upon receive you will be contacted for collection purposes.
Please find below reference number for this query:
***/GO
NB: Any repair services or assessments are not done by Edcon directly but by our third parties.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
As discussed telephonically previously we would like to apologise for any frustrations occurred due to this incident. Please be advised as per feedback received from the store manager your unit left Samsung premises on last week Friday afternoon. The store should be receiving your unit before the end of this week, upon receive you will be contacted for collection purposes.
Please find below reference number for this query:
***/GO
NB: Any repair services or assessments are not done by Edcon directly but by our third parties.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
CNA's reply28 Dec 2015, 14:27
Official
Hello ziphomemela,
As discussed telephonically previously we would like to apologise for any frustrations occurred due to this incident. Please be advised as per feedback received from the store manager your unit left Samsung premises on last week Friday afternoon. The store should be receiving your unit before the end of this week, upon receive you will be contacted for collection purposes.
Please find below reference number for this query:
***/GO
NB: Any repair services or assessments are not done by Edcon directly but by our third parties.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***
As discussed telephonically previously we would like to apologise for any frustrations occurred due to this incident. Please be advised as per feedback received from the store manager your unit left Samsung premises on last week Friday afternoon. The store should be receiving your unit before the end of this week, upon receive you will be contacted for collection purposes.
Please find below reference number for this query:
***/GO
NB: Any repair services or assessments are not done by Edcon directly but by our third parties.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards, Customer Experience Team.
Call Centre: ***