BJ
Brannon J
1 reviews | Active since Sept 2012
12 Oct 2015, 16:41
Rage lies
With all the advertising that I found on the Gaming sites on the CNA promotion at Rage this past Weekend: 09,10 and 11 October... I went all exited to Buy a PS4 on Saturday morning at the advertised bundles price of R3999.<br> It was mentioned while stocks last, but with it being RAGE, was hoping that at least a few consoles would be still available...No such luck.<br> Spoke to colleagues that went to Rage early Friday morning for this deals... No consoles were available - Xbox One's, Vita's...<br> [URL Removed]<br> While stocks last... Nice way to cover yourself while getting us there.
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CNA's replyOfficial
14 Oct 2015, 11:34Hello Brann,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please however note that we have communicated with the Specialist buyer for CNA and have been advised that there was stock available and many customers did receive the consoles. Due to the high demand caused by the prices that these were being sold at, stock ran out as expected.
We can however understand the frustration of not receiving the items you required, however we did advise that this was whilst stocks last.
The reference for your query is as follows: ***/GO
We do however appreciate your honest feedback, as it is customer like you that help us improve on our service to you.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please however note that we have communicated with the Specialist buyer for CNA and have been advised that there was stock available and many customers did receive the consoles. Due to the high demand caused by the prices that these were being sold at, stock ran out as expected.
We can however understand the frustration of not receiving the items you required, however we did advise that this was whilst stocks last.
The reference for your query is as follows: ***/GO
We do however appreciate your honest feedback, as it is customer like you that help us improve on our service to you.
Kind regards,
Edcon customer experience team
***
Best regards,
CNA's reply14 Oct 2015, 11:34
Official
Hello Brann,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please however note that we have communicated with the Specialist buyer for CNA and have been advised that there was stock available and many customers did receive the consoles. Due to the high demand caused by the prices that these were being sold at, stock ran out as expected.
We can however understand the frustration of not receiving the items you required, however we did advise that this was whilst stocks last.
The reference for your query is as follows: ***/GO
We do however appreciate your honest feedback, as it is customer like you that help us improve on our service to you.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Please however note that we have communicated with the Specialist buyer for CNA and have been advised that there was stock available and many customers did receive the consoles. Due to the high demand caused by the prices that these were being sold at, stock ran out as expected.
We can however understand the frustration of not receiving the items you required, however we did advise that this was whilst stocks last.
The reference for your query is as follows: ***/GO
We do however appreciate your honest feedback, as it is customer like you that help us improve on our service to you.
Kind regards,
Edcon customer experience team
***
Best regards,