R450 wasted on useless iTunes card
<p>I bought an iTunes gift card from the Lonehill shopping Center CNA and it was never activated.</p> <p>I went back to the CNA and was told to contact apple about the issue.</p> <p>Upon doing so, Apple said they will not help me because CNA is not an authorized reseller of iTunes card.</p> <p>So now i've spent R450 on a completely useless card.</p> <p>I will never be buying any sort of gift card from CNA again, especailly if they are not authorized to sell them!</p>
We have escalated the complaint to the C.N.A Lonehill mall management to address as our valued customer is not happy with the overall service regarding the iTunes card query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***
We have escalated the complaint to the C.N.A Lonehill mall management to address as our valued customer is not happy with the overall service regarding the iTunes card query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***